5 minute read In times when the travel industry has come to a standstill and is facing its biggest crisis to date, tour operators and travel agencies need to innovate and adapt to the new normal. We’ve closely monitored trends and actions happening in the last few months. We’ve talked to numerous clients and asked
Reviews speak volumes about the product, its features, the quality of the customer service and the trustworthiness of the brand.
There’s no greater feeling for a salesperson than sealing the deal with a new customer. However, this excitement might wear off when the time for collecting payment for the product or service comes. According to this survey of 475 members, 25 percent had trouble collecting payments. But what if it doesn’t have to be that
The funnel is a good visual representation of a potential customer’s journey, but not a perfect one since the shape of a funnel suggests that everything that comes in will eventually come out at the other end. If only that were true and all prospects became customers, right?
We look at data from the Tourism in Iceland in Figures report and try to understand why tourism in Iceland is gaining popularity so rapidly. Also, we provide tips for using this information to boost your travel business in Iceland.