Group Tours: Two Most Common Challenges Tour Operators Face And How Technology Can Solve Them

Creating offers for group tours is one of the most complex processes in the tour operator’s or DMC’s day-to-day business. Regardless of your geographical location, it’s a process that takes a lot of time and sometimes results in a large amount of unnecessary documentation. Consequently, it can also result in costly mistakes. Read more in this blog.

FIT Travel: Two Most Common Pains Tour Operators Face And How Technology Can Solve Them

When it comes to FIT travel, regardless if you’re a DMC in Johannesburg or an outbound tour operator in Reykjavik, a core part of your day-to-day work revolves around processing numerous contracts with partners and customers, pricing lists, terms and conditions, back-and-forth communication, creating and adjusting offers and itineraries… you name it! 

5 Advantages of B2B Online Booking for Tour Operators (and Their Partners and Suppliers)

Majority of tour operators who want to keep growing are increasingly looking to invest in online business. But how exactly does a tour operator benefit from using an online booking B2B software? What do their partners and suppliers get from it? How does it bring value to a mid to large size tour operator?

How Do Modern Travelers Book Trips? Top 4 Things That Influence Their Decision

Keeping up with the trends and knowing your customer is crucial for any business. To know your customer is to know their habits and needs. How modern travelers book trips in 2022? What are the most critical elements in determining which tour operator to choose? What matters to them in the process? With the world

Top 5 Travel Trends in 2022 and How Tour Operators Should Respond to Them

Is pent-up demand real? What is the GOAT mindset? Is “trip stacking” still a thing? If you want to make sure you will prepare your business to create and sell packages and itineraries that this evolved generation of customers will actually be interested in this year, read further.

The Ultimate Buyer Personas in the Travel Industry: Millennials and Gen-Z

They are poised to change the world, but what do we know about Millennials and Gen-Z and their spending and travel habits? And even more, why should tour operators crave them as customers? If you’re working as a decision-maker in a tour operator or a destination managment company, one of your main goals is to

Digital Transformation of a Tour Operator in 10 Steps

We’ve written on how the Travel industry is becoming more and more complex.  New technologies have shaped numerous industries, but the travel industry is still in a state of inertia on a digital transformation map. Where do you stand in the digitalization transformation map? Not sure what’s the answer to this question? We’ve compiled a