Junior Software Implementation Consultant

  • Full time
  • Zagreb office

Imagine that your job is to communicate on a daily basis with business clients from all over the world in order to educate and support them on how to use a product that can profoundly transform their business – and doing it all from the comfort of your office chair. 

Imagine also, that  you have a chance to learn how to implement core business software in tourist agencies worldwide and develop your consultative and project management skills?

Sounds interesting and challenging? Keep reading!

Your main tasks?

  • Supporting senior consultants in Lemax software implementation projects:
    • Active participation and support  in all phases of software implementation projects
    • Preparing for client education by exploring their specific business processes and Lemax modules and adapting training materials to client’s needs
    • Training clients for specific Lemax modules through online presentations and on site
    • Improving our clients’ user experience by creating various documents for Lemax Software users: training materials, knowledge base site, user manuals, notifications, customer reports and ‘how to’ guides
    • Supporting Project managers in testing of software modifications delivered from technical department,  testing clients documents modifications and website
  • Supporting other team members and clients in go-live activities
  • Continuous communication and coordination with clients
  • Close cooperation and coordination with all internal team members and other departments (technical department, product team, sales…)

Who are you?

You are a positive, communicative and cooperative person who is a fast learner and eager to take on a new challenge.

Your education, knowledge and skills:

  • You have strong logical thinking and analytical skills, which are very important in order to understand how our software works
  • You enjoy analyzing complex processes and finding simple solutions
  • You have an University degree  (preferably in economical or technical area – but it is not a demand)
  • Minimum 1 year of working experience (it can be a student working experience as well)
  • Excellent written and spoken English language skills
  • And last but not least – > you need to have basic communication skills and organizational skills.

What do we offer?

  • With us, your knowledge and skills will evolve and reach global standards as you will develop your career in two of the fastest growing industries in the world: IT and tourism
  • You will achieve great results as you will be surrounded by professionals who set high performance standards and are eager to share their knowledge 
  • You will polish your English language skills by communicating with clients from countries such as the USA, UK, Iceland,  Switzerland, Thailand…
  • You will gain invaluable experience and tools for navigating in multicultural work environments anywhere you decide to go

How to apply?

If you want to be a part of our success story, please send us your CV to jobs@lemax.net. The subject of the email should contain the position you are applying for.