The ultimate buyer persona in the travel industry: Millennials

They are poised to change the economy, but what do we know about millennials and their spending and travel habits? And even more, why should travel companies crave them as customers? If you’re working in a travel agency, one of your main goals is to increase sales. Well, one of the ways to achieve that

How to increase efficiency in the travel agency reservation process?

Losing a prospective client (or more than one) because of the use of an inefficient work system seems unacceptable and yet, many travel companies can recognize themselves in this situation. Tourism as an industry is rapidly growing each day, and that itself includes the growth of travel agencies and tour operators and their volume of

How to increase travel website bookings with live chat

Did you know that a live chat on your website can help you increase your website conversion rate and thus increase your travel agency sales? As a travel agency or a tour operator that sells travel products directly on your retail website, you probably spend a significant amount of time and money to get your

Why you should have a responsive travel website

Everyone, including us, is saying that a travel website (portal) has to be responsive. But what does responsive design mean? Responsive design means that a website responds to the device or screen that it’s being viewed on. The site adapts to better accommodate whichever of the screens (PC/laptop, tablet, smartphone or Internet TV) the travel

The hottest platform of 2015 for travel business!

I am sure you have all heard of Instagram. For people that do not know – Instagram is a fast, beautiful and fun platform to share photos and videos. It is the fastest growing social network in the world, enough said. BUT, there is one tiny problem that I have with Instagram – the more