We changed our product name from iTravel software (itravelsoftware.com) to Lemax! Learn more

We strive to provide the best service possible for your travel business

The complete software solution for travel agencies and tour operators.

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Software implementation

We believe that software implementation is more important than the software itself!

Smoothly switch from the old system

Switching software is a real headache. That’s why our team assists you in switching from your old system to Lemax with ease.

Avoid gaps between your processes and the new software

To avoid Lemax not covering some parts of your business process, an in-depth analysis of all your processes is conducted during the sales process and especially when commencing implementation.

Continue using your existing dataset

Our team assists in importing data from your existing software solution, which means you can continue to work with Lemax unhindered.

Onboard with our travel industry experts

Our implementation consultants are experts in the tourism industry with each team member going through a rigorous onboarding process and learning not only the software and its implementation but common processes and practices in the travel industry.

Take advantage of our expertise and experience in project management

A huge difference exists between software training and implementation. Our experience has shown that learning and implementing software on your own is not the best approach. Software implementation is much than just training, as it requires integration with other software providers, websites, mapping of processes into the software, customization of documents. That is why project management is a necessary skill in successfully implementing software.
We are especially proud of our implementation process and our team which is highly experienced in project management, software implementation and the tourism industry. For the last 15 years, we have successfully on-boarded numerous customers and are constantly evolving our implementation procedures.

Your success is our key goal

When you purchase our system, you will be assigned an implementation consultant responsible for your project who will take care of the post-sales process. The implementation team will fully meet all the expectations you had before the implementation process, helping you become successful and meet your business goals with Lemax!

  • 200+

    SUCCESSFUL
    IMPLEMENTATIONS

  • 10+

    IMPLEMENTATION
    CONSULTANTS

  • 8

    WEEKS AVERAGE
    IMPLEMENTATION DURATION

  • BASED IN THE
    EUROPEAN UNION

Training and Consulting

We have an individual approach based on your business’s real examples.

Our most important training goal is to map your business processes onto the Lemax software and teach your employees to use the software. We have an individual approach because we understand that your travel business is unique!

After the initial meeting and once we are familiar with the business process in your travel company, we customize a training schedule that meets your needs. Training sessions are divided into your different company departments. Our trainings are not general, and we always provide our clients with the best possible training using examples from your business world (your company’s specific hotel price list rates, excursions, transfer rates and the like).

After completing training, your company will understand how the new software should be used and how it works in real life situations.

Customer support

We will get you up and running and become your partner as you continue to grow.

We provide effective support from our in-house employees that understand your specific issues. No autoresponders and untrained support people.

We assist Lemax users on a daily basis. Our customer support services help resolve specific issues relating to the system. Customer support is provided over the telephone, by e-mail, Skype or live support software on our support website.

We maintain an extensive knowledge base on our support portal support.lemax.net where customers can browse through how to guides, FAQ and helpful articles on using our software.

Using Lemax for FITs now shows it’s strong side

Using the product over a year now I can clearly see the benefits, especially using Lemax for FITs now shows it's strong side. Cloud a.k.a. "anytime everywhere" is something I like the most about this software. And we love the people working for Lemax.
Oliver Riefler
Oliver Riefler

Founder
SETT Worldwide, Germany

Implementing Lemax was a crucial process for the whole company

Before we started using Lemax, we were already using a system, but the system was lacking some features, was old and was not updated anymore. Lemax team helped us to migrate to Lemax which was a crucial process for the whole company. Two things that are very important to me are the software updates, I like that new things and modules are added contentiously to the system. When we started working with Lemax, it had less features, but still it was our first choice. The second thing that is important to me, but even more important to my team, is the support! My team of 45 people is the one who is working with the system every day for 8 hours per day.
Pavle Markovic
Pavle Markovic

Managing Director
Ban Tours, Croatia

Wise investment that overcame my high expectations.

I found this system very easy to learn and to implement. The learning process was very easy and the people that teach you are great, with great disposition and patience to teach you. The system has many more capabilities that what I expected, more options to help you have lots of information and data to make reports and evaluate your sales. The support has been very helpful we have gotten responses very fast to all of our questions, even with the very large time difference. I have very high expectations about how this system will help my business thrive and develop. It was definitely a wise investment.
Daniela Martinez
Daniela Martinez

Commercial Director
IMC Travel & DMC, Mexico

Everything is centralised in one system!

Lemax is flexible on different reports. It helped us to manage all of our bookings and clients at one place. We saved a lot of time and the support team helped us a lot with their friendly approach.
Claudia Aguirre
Claudia Aguirre

Vice President
Luxury Lifestyle Vacations, Florida, USA

User friendly. Effective. With a dedicated support team!

Lemax support team are well versed on travel and implementation was a huge pleasure dealing with such a dedicated, knowledgeable team who find solutions on our behalf for every permutation. We were blown away and still are by Mate and his team. Loading of the system is easy and logic. The software is user friendly and effective.
Elaine Durr
Elaine Durr

Operations Director
World Leisure Holidays, South Africa

Travel website development

Sell all travel products efficiently through the online booking website.

We provide website development service that enables travel companies to deliver a fully integrated B2B and B2C online booking website.

We build travel websites that are integrated into Lemax’s online booking engine and back office which enables centralized tracking of all reservations. We support credit card payments with more than 20 payment providers. Our websites integrate CMS, XML providers and various marketing tools, such as Google Maps, Analytics and AdWords.

Every travel website we develop is original to matches our customers’ needs and expectations.

Ready to grow your travel business?

Schedule your live demo today.