We believe that implementation of the software is much more important than the software itself!
Smoothly switch from the old system
As switching a software can be a real headache and that is why our team helps you to go through switching from the old system to Lemax with ease.
Avoid gaps between your processes and a new software
In order to avoid that some parts of your business process are not covered with Lemax we go through a deep discovery of all your processes during the sales process and especially at the beginning of the implementation.
Continue to use your existing data set
Our team helps with the data import from the existing software solution you have so that you can smoothly continue to work with Lemax.
On boarding with travel industry experts
Our implementation consultants are experts in tourism industry as each member of the team goes through a rigorous onboarding process where they learn not only about the software and the implementation of the software but also about the common processes and practices in the travel industry.
Use our project management expertise and experience
There is a huge difference between the training and the implementation of the software and from our experience self-learning or self-implementation of such a software is not the best way to go.
Implementation of the software is much more than the training itself as it requires integrations with other software providers, website, mapping your processes to the software, customization of your documents and that’s why project management is required skill to make the implementation successful.
We are especially proud of our implementation process and team that is highly experienced in project management, software implementation and tourism industry. For the last 15 years, we have successfully on-boarded many customers, and we are constantly evolving our implementation procedures.
Your success is our key goal
When you purchase our system, you will be assigned with an implementation consultant who will be responsible for your project and that will take care of your post-sale process.
The implementation team will make sure that all expectations you had before the implementation process are fully met so that you can succeed and meet your business with Lemax!
BASED IN THE HEART
OF EUROPE UNION
Training and Consulting
Individual approach with the use of real examples from your business’s everyday life.
The most important goal of our training is to map your business processes to the Lemax software and that your employees learn how to use the software. We provide and individual approach because we understand that your travel business is unique!
After the initial meeting and getting to know the business process in your travel company, we create a customized training schedule that matches your needs. Training sessions are divided according to different departments in your company. Our trainings are not generic, we always give our clients the best training possible by taking examples from their business world (your hotel price list rates, your excursions, your transfer rates, etc.).
After the trainings you and your employees will understand how the new software is intended to be used and how it will work in real life situations.
We will get you up and running and be your partner as you continue to grow
We provide effective support from our in-house employees that understand your issues. No autoresponders and uneducated support people.
We assist daily to users of the Lemax. Our customer support services help you to solve specific issues with the system. Customer support may be delivered over the telephone, by e-mail, Skype or live support software on our support website.
Using Lemax for FITs now shows it’s strong side
Implementing Lemax was a crucial process for the whole company
Wise investment that overcame my high expectations.
Everything is centralised in one system!
User friendly. Effective. With a dedicated support team!
Travel website development
Efficiently sell all travel products through online booking website.
We provide website development services that enable travel companies to deliver a fully integrated B2B or B2C online booking website.
We build travel websites that are integeated with Lemax software’s online booking engine and back office so that you can track all reservations in one place. We support credit card payments with more than 20 payment providers, website is integratated with CMS, XML providers and various marketing tools (Google Maps, Analytics, AdWords…)
Each travel website that we do is tailor made, designed and developed so that it matches our customers’ needs and expectations.