Outbound tour operator solution
Lemax helps you create a package, book flight tickets or products from 3rd party suppliers, manage customers and travel agents, fully automate your sales process, automate marketing efforts, manage accounts and gain full insights into your travel business.
Easily add travel products
Add travel products such as accommodation, packages, entrance tickets, excursions and other activities, transfers, rent-a-car, vessels, cruises…
Book directly from 3rd party suppliers
Get best prices from multiple 3rd party suppliers such as GTA, HotelBeds, Travco… Increase productivity by viewing all suppliers products on the same Lemax product search screen.
Book flight tickets directly
We are integrated with Travelport Galileo and Amadeus. You can book Galileo flights directly from within Lemax interface so you can save your time as there is no need for retyping tickets from other systems.
Because it is very user-friendly it can be used without special training or certification so the same person already selling other products can sell flight ticket and even combine all of them together.
Allow your B2B or B2C customers or corporate companies purchase flight tickets through online portals.
Manage your sales process
Accelerate sales with Lemax CRM
Everything you need to manage reservations, customer profiles and communication with your customers. Get insights into every customer or supplier.
Save your time by fast quoting and invoicing of your customers. Send beautiful, multilingual, fully tailored travel itineraries with photos and descriptions to your customers.
Centralize communication with your customers
Use our powerful 2-way email communication to successfully communicate with your customers and suppliers. Communication from your standard mail application can be synced in Lemax. Browse through centralized mail communication history of each reservation or customer.
Automate invoicing and confirmations
Upon receiving online/offline payments from your customers Lemax automatically sends invoices and vouchers to your customers and confirmations to your suppliers.
Expand selling channels
Expand selling channels and sell all travel products through online booking B2B/B2C, call center, branch offices and affiliate program.
Online booking B2B & B2C
Allow your passengers or travel agents to find for all your products on your B2B or B2C website. Enable them to check photos, prices, descriptions and special offers of travel products, search products using google map, create a dynamic package, create reservations and pay online.
Multiple languages and currencies are supported.
They can log-in to B2B/B2C portal to check purchase and payment history, download needed documents or amend/cancel reservations.
You can implement fully customized online booking process on your website with Lemax Web API, you can use our WordPress plugin or you can hire us to do it.
Automate your marketing efforts
Automatic customer feedback
Get valuable feedback from your customers so that you can improve your offer and services. Surveys are automatically sent to each passenger as soon as specific travel finishes.
Web Inquiry form
Avoid manually retyping all general travel request to the system. Use this feature to store all info about the travel inquiry and customer in Lemax and start creating the quote immediately.
All customers and passengers are automatically synced with your Mailchimp newsletter software so that you can email them about latest news and promotions.
Start your own loyalty program to reward customers who frequently make purchases. With loyalty system in place you can give incite your customers to make even more purchases.
Your passengers earn points for each booking made and are able to redeem points on the next purchase. You can set up how much each point is worth and can exclude some products from loyalty system.
Improve your service ordering process
Ensure service delivery
Stop using Excel files and use our operations module to ensure all passengers get services they ordered. View all booked services and products at a central place. Quickly find unconfirmed reservations.
Organise rooming, bus and flight lists
Organise departures and arrivals of your passengers. Create rooming, transfer, flight and bus lists.
Centralize communication with your suppliers
Use our powerful 2-way email communication to successfully communicate with your suppliers. Communication from your standard mail application can be synced in Lemax. Browse through centralized mail communication history of each reservation or customer.
Complete management of your receivables and payables
Manage accounts receivable and payable
Manage payments and invoices of your customers and suppliers. Stay on track with your actual earnings, due amounts, and debts.
Get paid faster
Automate payment reminders to your customers to get paid faster. Significant improvement in your money collection win rates. The simplest way to receive money sooner.
Stop retyping invoices manually
Integrate your existing accounting system with Lemax travel software to save time on retyping invoices and payments. Remove manual work and reduce mistakes.
Use insightful reports to track your performance
Customers and travel agents profitability
Use reports to see which customers or travel agents bring you the greatest value and focus on growing sales with your most profitable ones!
Having troubles understanding the profitability of complex travel products like tours, groups or packages? Use our powerful reporting engine to get accurate profitability reports on each product.
Customer purchase history
Get detailed information about previously created reservations of each customer so that you can have a better understanding of your customers behavior.
Use reports to find best customers and focus your marketing efforts on them.
Supplier performance reports
Get insights into revenue you created for each supplier and negotiate with them for a better commission based on your sale results.
Lemax support team are well versed on travel and implementation was a huge pleasure dealing with such a dedicated, knowledgeable team who find solutions on our behalf for every permutation. We were blown away and still are by Mate and his team. Loading of the system is easy and logic. The software is user friendly and effective.