Digitalization through travel technology has impacted every segment of the travel industry. Travel technology has brought great transformation to the industry, revolutionizing tourism enterprises, business ecosystems, products, experiences, and destinations. Many travel companies have recognized the importance of this trend and undergone a process of digitalization by introducing different types of travel technology to help them handle everyday tasks. Unfortunately, these have not necessarily resolved the core issues they might have had. 

Creating offers for group tours is one of the most complex processes in the tour operator’s or DMC’s day-to-day business. Regardless of your geographical location, it’s a process that takes a lot of time and sometimes results in a large amount of unnecessary documentation. Consequently, it can also result in costly mistakes. Read more in this blog.

When it comes to FIT travel, regardless if you’re a DMC in Johannesburg or an outbound tour operator in Reykjavik, a core part of your day-to-day work revolves around processing numerous contracts with partners and customers, pricing lists, terms and conditions, back-and-forth communication, creating and adjusting offers and itineraries… you name it! 

Majority of tour operators who want to keep growing are increasingly looking to invest in online business. But how exactly does a tour operator benefit from using an online booking B2B software? What do their partners and suppliers get from it? How does it bring value to a mid to large size tour operator?

Keeping up with the trends and knowing your customer is crucial for any business. To know your customer is to know their habits and needs. How modern travelers book trips in 2022? What are the most critical elements in determining which tour operator to choose? What matters to them in the process? With the world

Is pent-up demand real? What is the GOAT mindset? Is “trip stacking” still a thing? If you want to make sure you will prepare your business to create and sell packages and itineraries that this evolved generation of customers will actually be interested in this year, read further.

They are poised to change the world, but what do we know about Millennials and Gen-Z and their spending and travel habits? And even more, why should tour operators crave them as customers? If you’re working as a decision-maker in a tour operator or a destination managment company, one of your main goals is to

We’ve written on how the Travel industry is becoming more and more complex.  New technologies have shaped numerous industries, but the travel industry is still in a state of inertia on a digital transformation map. Where do you stand in the digitalization transformation map? Not sure what’s the answer to this question? We’ve compiled a

When the world was hit with a global pandemic, digital transformation itself was transformed. “We’ve seen two years’ worth of digital transformation in two months.”  Learn how it effected the travel industry.