Lemax is a Croatian product company with its headquarters in Zagreb and a branch office in Osijek. Its product is a complex software solution which solves niche-specific problems for the multi-day tour segment within the travel industry.

Sustainable travel is no longer just a buzz word, but one of the main drivers of travel trends in 2022. Tourists are increasingly demanding tourism to be green. Here are three easy ways tour operators can promote sustainable travel even more.

Many travel companies have undergone a process of digitalization by introducing different types of travel technology, but unfortunately, these have not necessarily resolved the core issues they might have had. There are three main reasons for that.

Creating offers for group tours is one of the most complex processes in the tour operator’s or DMC’s day-to-day business. Regardless of your geographical location, it’s a process that takes a lot of time and sometimes results in a large amount of unnecessary documentation. Consequently, it can also result in costly mistakes. Read more in this blog.

When it comes to FIT travel, regardless if you’re a DMC in Johannesburg or an outbound tour operator in Reykjavik, a core part of your day-to-day work revolves around processing numerous contracts with partners and customers, pricing lists, terms and conditions, back-and-forth communication, creating and adjusting offers and itineraries… you name it! 

Majority of tour operators who want to keep growing are increasingly looking to invest in online business. But how exactly does a tour operator benefit from using an online booking B2B software? What do their partners and suppliers get from it? How does it bring value to a mid to large size tour operator?

Keeping up with the trends and knowing your customer is crucial for any business. To know your customer is to know their habits and needs. How modern travelers book trips in 2022? What are the most critical elements in determining which tour operator to choose? What matters to them in the process? With the world

Is pent-up demand real? What is the GOAT mindset? Is “trip stacking” still a thing? If you want to make sure you will prepare your business to create and sell packages and itineraries that this evolved generation of customers will actually be interested in this year, read further.

They are poised to change the world, but what do we know about Millennials and Gen-Z and their spending and travel habits? And even more, why should tour operators crave them as customers? If you’re working as a decision-maker in a tour operator or a destination managment company, one of your main goals is to