Customer Stories

Explore how we helped tour operators, travel agencies, and DMCs succeed and improve the way they work with Lemax

No.8 Tours

Tour Operator, New Zealand

43% growth in the number of sold tours, contributing to the 20% growth of their profit since they started using Lemax

Indibleu

DMC, Mauritius

Gained efficiency, automation, flexibility and responsiveness – doubled the volume of managed bookings with less manpower

Albatross Tours

Tour Operator, Australia, NZ

They got a reservation system they can trust, eliminated countless spreadsheets, and improved managing Covid-19 related situations

My Costa Rica

Travel Agency

My Costa Rica can now produce itineraries 3x faster, easily manages tours, and they had an increase in revenue of 35%

ClassicGolf

Tour Operator, Denmark

ClassicGolf eliminated errors from daily business, stopped losing money, and this directly impacted their revenue and cash flow

Luxury Slovenia

DMC, Slovenia

Automated their core operations, reduced time spent on administration – a better experience for Customers and Partners

I think of Lemax as another member of our team that can actually do more than five people would do

My Costa Rica can now produce itineraries 3x faster and we had an increase in revenue of 35% since started using Lemax! Half of our competition doesn’t have documents that look as professional as ours. It’s a great comprehensive platform that allows you to do all different things, not just itineraries, managing products and partners, analyzing revenue, but much more. Lemax revolutionizes your process of sending quotes and reservations from one simple tool made by a company you can trust.

Jason Bateman

General Manager
My Costa Rica, Costa Rica

Lemax enables data-driven decision making that contributes to the expansion of their business

For us, it's very important that we have the entire business overview on one place - sales, operations, finance, and controlling. Lemax software allows us to be time-wise more efficient, we do less mistakes and we can focus more on the content and connections to our advisers and spend less time on doing administration.

Mattej Valencic

Managing Partner
Luxury Slovenia, Slovenia

Eliminating errors from daily business directly impacted ClassicGolf revenue

One of the most important things is, we now have a system that I am sure will be able to develop along the way as we develop as a company, product-wise. I have a good feeling that there won’t be a limit where we can take our company with Lemax

Marc Limschou

Managing Director
Classic Golf, Denmark

Indibleu gained efficiency and doubled the volume of managed bookings with less manpower

To me, as the owner of the company, having Lemax in place was crucial for success, it has been a key driver for us to improve our results and increase market share. ! It gives me the confidence that everything goes smoothly, I have the operations backup, so I can focus on other business initiatives. With the volume of work and reservations we had to manage in the first year, we would need at least three people to do it, but with Lemax, one could do it. We are mistake-free which is amazing for both our Partners (2 of which are quoted on the NASDAQ) and Accommodation Providers.

Robert Ambroise

Managing Director
Indibleu, Mauritius

We have a reservation system that we can trust again!

From the start, we were working together as partners with the same goal. This partnership enabled us to go live with Lemax within 6 months. I am so relieved to have been managing the COVID-19 crisis in Lemax. The ability for us to customize areas of the system ourselves allowed us to adapt as things changed and to manage the process fully in the system on both sides of the world removing the need for countless spreadsheets and emails bouncing back and forth. We are excited to start using Lemax fully to operate tours moving forward!

Hannah-Jane Ellery

Group Project Manager
The Albatross Group, UK, AU

No.8 Tours grew the number of sold tours by 43% since using Lemax

Lemax allowed us to add more tours, which had a direct impact on our business by ensuring new, additional revenue. With a 43% increase in the number of tours, our profit has grown by 20% since using Lemax. Because of Lemax, we were safe to invest in increasing not only the total number but also the quality of our tours.

Andy Somerville

Co-founder and CEO
No.8 Tours, New Zealand

Using Lemax for FITs now shows it’s strong side

Using the product over a year now I can clearly see the benefits, especially using Lemax for FITs now shows it's strong side. Cloud a.k.a. "anytime everywhere" is something I like the most about this software. And we love the people working for Lemax.

Oliver Riefler

Founder
SETT Worldwide, Germany

Implementing Lemax was a crucial process for the whole company

Before we started using Lemax, we were already using a system, but the system was lacking some features, was old and was not updated anymore. Lemax team helped us to migrate to Lemax which was a crucial process for the whole company. Two things that are very important to me are the software updates, I like that new things and modules are added contentiously to the system. When we started working with Lemax, it had less features, but still it was our first choice. The second thing that is important to me, but even more important to my team, is the support! My team of 45 people is the one who is working with the system every day for 8 hours per day.

Pavle Markovic

Managing Director
Ban Tours, Croatia

User friendly. Effective. With a dedicated support team!

Lemax support team are well versed on travel and implementation was a huge pleasure dealing with such a dedicated, knowledgeable team who find solutions on our behalf for every permutation. We were blown away and still are by Mate and his team. Loading of the system is easy and logic. The software is user friendly and effective.

Elaine Durr

Operations Director
World Leisure Holidays, South Africa

More than 120 satisfied customers worldwide rely on our travel business solution - automating their processes, boosting the revenue and providing better experience