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Increase productivity and grow sales for your inbound tour operator

Complete software solution for incoming tour operator

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Inbound tour operator solution

Lemax helps you manage inventory and group travel, create a package, manage customers and travel agents, fully automate your sales process, improve your services ordering, manage accounts and gain full insights into your travel business.

Easily add travel products

Add travel products such as accommodation, packages, entrance tickets, excursions and other activities, transfers, rent-a-car, vessels, cruises…

Improve group management efficiency

Save time by using Lemax to completely manage your group travel process from itinerary creation to the full report of profitability of each group.

Create a tour or a package

Create a package or a tour by combining different travel components previously created in Lemax. Lemax saves your time by calculating the price of a tour or a package out of its own components.

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Manage your sales process

Accelerate sales with Lemax CRM

Everything you need to manage reservations, customer profiles and communication with your customers. Get insights into every customer or supplier.

Manage commission rules

Use markets to define commission rules for your travel agents. It is possible to assign as many travel agents as you need to a certain market.

Centralize communication with your customers

Use our powerful 2-way email communication to successfully communicate with your customers and suppliers. Communication from your standard mail application can be synced in Lemax. Browse through centralized mail communication history of each reservation or customer.

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Complete sales automation

Improve efficiency and reduce costs with a completely automated sales workflow. It all happens in the background, no manual work involved!

  • Web inquiry
    Customer
  • Availability request
    Supplier
  • Availability feedback
    Supplier
  • Quoting a customer
    Customer
  • Customer payment
    Customer
  • Invoicing a customer
    Customer
  • Confirmation to supplier
    Supplier

Automate inquiries to suppliers

Lemax automatically sends mail inquiries to your suppliers. Suppliers are able to select YES/NO link and confirm the availability of the services they are providing.

Automate quotation sending

Upon receiving availability info from your suppliers, Lemax automatically sends quotes and itineraries to your customers.

Automate invoicing and confirmations

Upon receiving online/offline payments from your customers Lemax automatically sends invoices and vouchers to your customers and confirmations to your suppliers.

Online booking B2B & B2C

Allow your passengers or travel agents to find for all your products on your B2B or B2C website. Enable them to check photos, prices, descriptions and special offers of travel products, search products using google map, create a dynamic package, create reservations and pay online.

Multiple languages and currencies are supported.

They can log-in to B2B/B2C portal to check purchase and payment history, download needed documents or amend/cancel reservations.

You can implement fully customized online booking process on your website with Lemax Web API, you can use our WordPress plugin or you can hire us to do it.

Online booking with B2B & B2C websites

Automate your marketing efforts

Web marketing tools

Use latest web marketing tools to increase the traffic numbers and the value from your website visitors.

Promotions and coupon code

Increase your sales by providing your customers with attractive prices. Give them free night special offers, early booking discounts or last-minute offers. Create coupon codes and attract new customers.

Web Inquiry form

Avoid manually retyping all general travel request to the system. Use this feature to store all info about the travel inquiry and customer in Lemax and start creating the quote immediately.

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Improve your service ordering process

Ensure service delivery

Stop using Excel files and use our operations module to ensure all passengers get services they ordered. View all booked services and products at a central place. Quickly find unconfirmed reservations.

Organise rooming, bus and flight lists

Organise departures and arrivals of your passengers. Create rooming, transfer, flight and bus lists.

Centralize communication with your suppliers

Use our powerful 2-way email communication to successfully communicate with your suppliers. Communication from your standard mail application can be synced in Lemax. Browse through centralized mail communication history of each reservation or customer.

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Fully automate service ordering

Improve efficiency and reduce your costs with your operations workflow completely automated. Everything happens in the background, no manual work involved!

  • Web inquiry
    Customer
  • Availability request
    Supplier
  • Availability feedback
    Supplier
  • Quoting customer
    Customer
  • Customer payment
    Customer
  • Invoicing customer
    Customer
  • Confirmation to supplier
    Supplier

Automate inquiries to suppliers

Lemax automatically sends mail inquiries to your suppliers. Suppliers are able to select YES/NO link and confirm the availability of the services they are providing.

Automate quotation sending

Upon receiving availability info from your suppliers, Lemax automatically sends quotes and itineraries to your customers.

Automate supplier confirmations

Upon receiving online/offline payments from your customers Lemax automatically sends invoices and vouchers to your customers and confirmations to your suppliers.

Complete management of your receivables and payables

Manage accounts receivable and payable

Manage payments and invoices of your customers and suppliers. Stay on track with your actual earnings, due amounts, and debts.

Get paid faster

Automate payment reminders to your customers to get paid faster. Significant improvement in your money collection win rates. The simplest way to receive money sooner.

Stop retyping invoices manually

Integrate your existing accounting system with Lemax travel software to save time on retyping invoices and payments. Remove manual work and reduce mistakes.

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Use insightful reports to track your performance

Customers and travel agents profitability

Use reports to see which customers or travel agents bring you the greatest value and focus on growing sales with your most profitable ones!

Tour/Package profitability

Having troubles understanding the profitability of complex travel products like tours, groups or packages? Use our powerful reporting engine to get accurate profitability reports on each product.

Supplier performance reports

Get insights into revenue you created for each supplier and negotiate with them for a better commission based on your sale results.

Availability reports

Get detailed information about the number of rooms left or bus seats left. Order additional inventory when needed. Avoid overbooking situations easily.

I found this system very easy to learn and to implement. The learning process was very easy and the people that teach you are great, with great disposition and patience to teach you. The system has many more capabilities that what I expected, more options to help you have lots of information and data to make reports and evaluate your sales. The support has been very helpful we have gotten responses very fast to all of our questions, even with the very large time difference. I have very high expectations about how this system will help my business thrive and develop. It was definitely a wise investment.

Daniela Martinez
Daniela Martinez
Commercial Director, IMC Travel & DMC, Mexico

Ready to grow your travel business?

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