Senior Infrastructure Engineer

  • Zagreb office

Lemax is a web-based SaaS solution for travel agencies and tour operators. With more than 35+ customers globally, we are leading the innovation and changing how travel companies do business by enabling them to focus more on their clients and partners. Our product is their core business solution – so we see ourselves as their strategic partners.

Our vision is to digitalize the multi-day tour industry and impact the global market with our all-encompassing solution. Our mission is to enable tour operators to create, sell, and operate multi-day tours efficiently and ensure end-to-end integration with their suppliers and customers.

Our team consists of 100+ people in our offices in Zagreb and Osijek. Over the years, we have achieved growth with our resources, and we consciously invest in product quality, technology, people, and process improvements to enable the scaling we desire.

We seek a Senior Infrastructure Engineer to ensure that Lemax software runs smoothly through server and network management. Your expertise will ensure optimal performance, scalability, and security. As a senior member of the team, you will contribute significantly to the technical direction, innovation, and adherence to industry best practices. Join us to impact and contribute to the ongoing success and evolution of the Lemax technology landscape.

Key responsibilities:

  • Actively participating in operational work, supporting the team in solving problems as they arise
  • Participating and taking ownership of infra procedures relating to setup maintenance, backup, and optimization of production servers
  • Acting as incident manager during high-impact incident resolution
  • Ensuring contractual compliance is met
  • Participate in rotating on-call duty for infrastructure-related production incidents
  • Monitoring application and server performance of production environments
  • Collaborating with other teams to ensure optimal client experience
  • As a Senior Infrastructure Engineer, we expect you to manage the scope, changes, quality, risks, and issues of infrastructure projects
  • Inspiring, providing leadership, guidance, and supporting the team members 
  • Participating in education sessions and sharing knowledge with team members
  • Preparing reports for management, presentations for peers and the team
  • Take a leadership position in defining quarterly team goals that are aligned with company goals
  • Introducing improvements in Infrastructure methodologies and processes and ensuring they are being properly executed in the team
  • Detecting blind spots in the team’s technical plans and execution and helping in removing any roadblocks

Who are we looking for in a Senior Infrastructure Engineer?

  • 6+ years of experience in Infrastructure Engineer roles (SysAdmin, Site Reliability Engineer,…)
  • Bonus point for 1+ years of experience in leading a team or managing transformational projects

Skills and mindset:

Technical:

  • Setting up Hyper-V hosts, managing virtual switches, replication, and failovers across subnets
  • Maintaining highly available Windows-based environments 
  • Supporting a monolithic .NET application hosted on IIS in a way that ensures the highest reliability, stability, robustness and uptime
  • Managing networks for collocated production infrastructure
  • Implementation and maintenance of server and application monitoring tools (ELK stack, Zabbix)

Non-technical:

  • Possesses organizational skills and exhibits a business-oriented mindset, understanding and aligning the team’s work with the company’s goals
  • Is ready to do hands-on work with the team and take turns in on-call duty
  • Actively promotes collaboration with development and customer-facing teams to deliver the best experience for our customers

Bonus points if the candidate has knowledge of:

  • Implementing Microsoft recommended practices in Hyper-V
  • Optimizing the Hyper-V networking to deliver the best performance
  • Implementation of newest web server standards (e.g. DNSSEC, HSTS, …)
  • Experience with load balancing and SSL offloading
  • Experience with automating infrastructure provisioning and common tasks
  • Installation, configuration, and troubleshooting of Linux servers (e.g RHEL) for supporting infrastructure
  • Implementing robust backup strategies with varying levels of requirements

What’s in it for you?  

  • Wide range of tasks to work on, encounter various aspects of the role, develop problem-solving skills, and improve your business mindset
  • Supportiveness from our team, good working atmosphere, competent colleagues
  • Internal processes improvement projects, willingness to deal with problems head-on and invest in new ways of doing things and improving the way we work

Benefits that we offer to the Lemax employees:

  • Skills & Knowledge Boost – boost your knowledge with conferences and various internal educational events (tech rally, retrospectives),
  • Gamification Program – contribute beyond your daily tasks, go the extra mile, and win valuable prizes,
  • Hybrid Work Model – sliding working hours with the possibility of remote work, ten days per month,
  • 100% Covered Sick Leave –  we’ve got you covered – receive full compensation for your sick leave period,
  • Exchangeable Public Holidays – public holidays can be exchanged for another day off within the same month,
  • Days off for Life Events – significant events, like your child’s first day of school, shouldn’t be missed,
  • New Mum Benefits – work part-time for a month after your maternity leave and receive a full salary,
  • Workspace Healthy Perks – standing desks, ergonomic chairs, fresh fruit and more to keep you healthy,
  • Free Parking Spots – the most important thing in the morning is coffee and not looking for parking.

If the description for Senior Infrastructure Engineer aligns with your professional aspirations and desire to elevate your career within such an environment, we invite you to apply and engage in further dialogue with us!

Selection process

Find out more about the selection process at Lemax.

How to apply?

Please send us your CV via the submission form (Apply for this job button below). We will process your application as soon as it arrives.

Application deadline: Open until filled.