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At this year’s Travel Tech Show in London, Lemax hosted a panel discussion exploring how travel businesses are adapting and scaling in a fast-changing, tech-driven landscape.
If you couldn’t attend in person, you can now watch the full conversation on demand.
Speakers
- Craig Randell, Group Director of IT, Hotelplan Group
- Niel Koekemoer, CTO, TourAxis (Expat Explore)
- Nicholas Trieb, COO, TourRadar
- James Crisp, Senior BDM, Lemax (moderator)
What’s Covered?
- Why change never starts with technology, and what really triggers digital transformation.
- The biggest pitfalls operators face when scaling and how to avoid them.
- Real examples of how automation saved 42 daily operational tasks.
- The truth about AI readiness and why data maturity is your starting point.
- What 15% of tour operators do differently and how that reflects their conversion rates.
- Proven tactics to win over internal teams during high-stress transitions.
- How to future-proof your travel business in an AI-driven era.
🎥 Access the Video
Fill out the form, and we’ll send you the link to the full video recording.
Whether you’re early in your tech journey or already deep in transformation, this panel will help you course-correct, rethink, and recharge your next move.