Senior Solution Consultant

  • Zagreb office

Lemax is a product company driven by the ambition to empower travel businesses worldwide. With our SaaS solution, we are impacting how travel companies operate. By digitizing their businesses, automating manual processes and enhancing the entire customer journey, we are strategic partners to our clients, providing them with core business solutions.

Our team consists of 100+ people in our offices in Zagreb and Osijek. By joining Lemax, you will have the opportunity to contribute to this ambitious mission and work alongside experts with extensive domain knowledge and genuinely good people.

We seek an experienced Solution Consultant whose primary objective is to help our clients recognize our product’s value to their businesses. In this role, you will support the Sales team in delivering a sophisticated and powerful tool that has the potential to transform our clients’ operations.

If you are passionate about solving problems by aligning customer business processes with our solutions, demonstrating product value, and contributing to successful deal closures alongside an Account Executive, this position could be a perfect fit.

Key Responsibilities:

  • Supporting all sales activities by developing and delivering high-quality Lemax presentations and demonstrations
  • Developing customer-specific value propositions, highlighting the unique benefits and differentiators of Lemax
  • Understanding customer’s needs and pain points, mapping them to the Lemax solution
  • Conducting solution workshops and Proof of Concepts for prospective clients
  • Gather inputs and support the business case creation process in collaboration with the Account Executive
  • Working in a cross-functional team – coordinating and working closely with the Product team to understand functionalities and define potential upgrades or developments, with the Implementation team to ensure smooth and efficient handovers of won deals, adhering to the Lemax customer journey process
  • Providing insights on new market trends for product development
  • Understanding the competitive landscape to effectively differentiate the Lemax solution
  • Representing Lemax at various industry marketing and sales events

Read further to learn more about Sales Solution Consultant Role in a SaaS Company, but also about Business Analysis Opportunities in Vertical SaaS!

Who are we looking for?


  • 8+ years of experience in presales, business analysis, or product consultancy
  • Experience working with complex software systems 
  • Strong business analysis skills, with the ability to deeply analyze market and customer data
  • Adept at delivering clear and compelling presentations to diverse audiences, from C-Level executives to end users
  • English language proficiency required

Desired skills and attitudes:

  • Strong listening skills, accurately tuning into the opinions, feelings, and needs of others
  • Patience and clarity in communication
  • Excellent skills in managing multiple leads and opportunities, prioritizing tasks, and coordinating with various stakeholders
  • Ability to build and maintain trusted advisor relationships with customers, teammates, and coworkers
  • Global mindset, adaptability to diverse cultures
  • Willingness to travel occasionally
  • Occasional flexibility for shifting work hours to engage with clients from different time zones

What’s in it for you?

  • As a Solution Consultant at Lemax, you will be the guiding force behind the successful product’s sale and delivery that has a truly transformational impact on your customers’ businesses
  • You will work with a highly scalable SaaS product – which is on the trajectory of becoming one of the leading solutions for the tourism industry globally
  • You will have the opportunity to access competitive international markets and unlock new potential for both our company and our customers on six continents
  • You will develop your professional knowledge and skills in the rapidly growing and highly challenging travel and SaaS business domains

Benefits that we offer to the Lemax employees:

  • Hybrid model – 10 days per month for working from home
  • Fully covered sick leave
  • Days off for important life events
  • Exchangeable public holidays – exchangeable for another day off within the same month
  • Internal and external education, conferences & meetups, office library, Pluralsight access
  • Gamification – earning credits to win rewards for speaking in lectures/conferences, referring employees, writing blogs, or participating in media interviews/articles
  • Budget for team building for every team
  • Company team building events
  • Workspace healthy perks (standing desks, fresh fruit, beverages, etc.)
  • Parking spots
  • Baby bonus
  • Part-time working hours for mothers during the first month after returning from maternity leave, with a full-time salary
  • Possibility of investing in the III pension pillar
  • Possibility of sabbatical leave – duration 2 months (after 5 years in the company)

If this description aligns with your professional aspirations and desire to elevate your career within such an environment, we invite you to apply and engage in further dialogue with us!

How to apply?

Please send us your CV via the submission form (Apply for this job button below). We will process your application as soon as it arrives.

We invite you to read our blog post to learn more about our selection process, time frames, and steps.

Application deadline: Open until filled.