Careers and jobs

Do you want to be a part of something big?
Bunch of enthusiastic, young leaders who want to scale business with iTravel Software to the world limits…
Are we dreaming too big?
NO!

We hire passionate young people that have a high degree of responsibility, love what they do, and are not afraid of challenges. If you’re looking for an energetic, challenging and innovative work environment, you’re on the right track!

Lemax is a leading company for developing specialized software solutions for travel companies. We are all gathered around one SaaS product – iTravel Software that helps tour operators automate their mid and back office processes and manage their B2B and B2C website sales.
Our results show our constant growth -> more than 200 clients worldwide satisfied every day, 40 employees, constant profit growth…

We are growing, building our team, improving our skills and processes, and in case you want to be active participant of our success story – check out our open positions:


Customer Care Specialist (m/f)

Full time

What is this about?

We don’t just want our customers to be satisfied with our product – we want them to love our product and to achieve great results! That is why we’re looking for an awesome Customer Care Specialist.
We are a team of 40 enthusiastic and friendly people gathered around one SaaS product – iTravel software – which is among the 5 best business solutions for tourist agencies and tour operators in the world! Your role will be to resolve user problems of our existing B2B clients from all over the world, make them happy and eager to continue working with us.

If you like what you see – keep reading!

Who are you?

You are a positive, dynamic, cooperative and proactive person who is a fast learner and hungry for new knowledge.

Your education, knowledge and skills:

  • Logical thinking and analytical skills are very important in order to learn how our software works, so if you enjoy analytical tasks – you are the one!
  • You have a University degree or you are soon about to graduate (preferably in the fields of economics or technical sciences, but it is not mandatory)
  • At least 1 year of work experience (student jobs count too!)
  • Ability to communicate technical terms in a user-friendly language
  • Excellent written and spoken English language skills

What do we offer?

Your growth! We don’t only care about your skills, but we also know how to recognize and develop your potential.
You will be challenged on a daily basis to understand our customers’ user issues and provide the best solutions – the learning will never stop! In our friendly and fast-paced environment, you will have continuous knowledge training and a chance to advance your career in the areas of SaaS software development and tourism business processes.

Your main tasks?

  • Supporting clients in all their questions and issues in order to ensure the highest level of client satisfaction
  • Analyzing, tracking and prioritizing support tickets in a prompt manner on a daily basis
  • Assigning support tickets to relevant team members or resolving them independently through problem analysis, research and website testing
  • Continuous communication with customers from all over the world via e-mail, Skype and telephone
  • Close cooperation with all internal teams (IT, sales, implementation department…) in order to improve both our company’s and our clients’ business processes

How to apply?

If you want to be a part of our success story, please send us your CV to jobs@lemax.net by July 1st 2017. The subject of the email should contain the position you are applying for. Applications are processed as soon as they arrive. Location: Zagreb

NOTE: If you don’t have much work experience, but you find this position interesting, apply and we will get in touch with you.


SaaS Sales Consultant (m/f)

Full time
What is an engineer doing in sales?

Who are you?

An optimistic, ambitious and competitive person willing to learn and achieve more with each new day.

Your education and experience:

  • University degree (Business or Computer Science education background preferable but not mandatory)
  • Minimum 5 years of experience (preferably in sales roles)
  • History of over-quota achievement in competitive markets
  • Experience with delivering presentations and product demonstrations
  • Excellent written and spoken English language skills

Your skills and knowledge:

  • Ability to understand customer needs and effectively articulate options & solutions
  • Ability to negotiate deals and make thoughtful business decisions
  • Efficient time management and organizational skills on a daily basis
  • Strong logical and analytical skills
  • Ability to structure both verbal & written communication
  • Self-starter with a bias to action, taking strong accountability for personal results
  • Ability to influence customers, teammates and co-workers as well as build relationships

What do we offer?

After joining our company you will be able to:

  • learn a lot about tourism and IT industry (as one of the fastest growing industries worldwide)
  • develop your knowledge and skills in the sales or customer success area
  • grow together with the company, implement your knowledge in an international and modern working environment

Your main tasks?

Account Executives are responsible for successfully selling the iTravel Software value proposition to inbound leads. Cold calling is dead! By Using the inbound marketing strategy, our sales team only talk to prospects who wish to be engaged. Target clients are all around the world.

  • Closing new business consistently at or above quota level
  • Active in all sales process steps with focus on product presentation, negotiation and sales closing
  • Presenting the iTravel software product online
  • Communicating with clients during and after the sales process (phone, e-mail…)
  • Actively coordinating and communicating with the project manager and other team members about customers’ needs and possible problems in project delivery
  • Working on constant improvements of the sales process

How to apply?

If you want to be a part of our success story, please send us your CV to jobs@lemax.net. The subject of the email should contain the position you are applying for.


Junior SaaS Sales Consultant (m/f)

Full timeInternship
What is an engineer doing in sales?

Who are you?

You

  • like problem-solving
  • have a strong need for achievement
  • enjoy helping others to increase productivity and efficiency
  • are hungry for new knowledge

Your education, knowledge and skills:

  • University degree is mandatory (it is ok if you’re just a few months away from acquiring it… preferably in the economical or technical field – but this is not a must)
  • Advantage is a to have at least 1 year of (student) working experience (not mandatory)
  • Logical & analytical skills will help you solve problems, map customers’ problems to iTravel Software as well as to bring the solution to the table
  • Excellent written and spoken English language skills

What do we offer?

After joining our company you will be able to:

  • learn a lot about tourism and IT industry (as one of the fastest growing industries worldwide)
  • further develop your knowledge and skills in different areas (sales, consultancy, project management…)
  • grow together with the company, implement your knowledge in an international and modern working environment

Your main tasks?

  • Clients (travel agencies) have a business PROBLEM, they want to increase their productivity and automate their business
  • You have: knowledge & great product (iTravel Software) → you have a SOLUTION

Your main task is to understand the client’s problems and map them into iTravel software in order to find the best solutions for their business:

  • qualification of leads (whose problem best matches our solution?)
  • understanding and analyzing customers’ business needs
  • finding the best solution in iTravel software, in coordination with developers and implementation consultants
  • presenting the iTravel software solution to clients (mostly skype call, online demonstrations)

There is:

  • no cold calling
  • no phone conversations all day
  • no active sales in terms of searching sales opportunities by yourself… (inbound marketing does it all!) → you only get in touch with prospects who recognized their need and wish to be engaged
  • presenting the iTravel software solution to clients (mostly skype call, online demonstrations)

How to apply?

If you want to be a part of our success story, please send us your CV to jobs@lemax.net. The subject of the email should contain the position you are applying for.


Software implementation consultant (m/f)

Full time

Who are you?

Most important – if you are ambitious, positive, dynamic, open minded and hungry for new knowledge – keep reading – you already fulfilled one of our biggest hiring requirements.

Your education, knowledges and skills:

  • Minimum 3 years working experience in the same or similar positions / companies
  • University degree
  • Excellent written and spoken English language skills
  • Willingness to work with customers, being able to analyze complex customer requirements and deal with different project situations
  • Strong analytical and problem solving skills, logical reasoning
  • Ability to introduce clients to iTravel Software functionalities easily and the ability to explain system use in a non-technical way
  • Ability to multitask and balance between deadlines and priorities
  • High level of responsibility for project delivery, deadlines and assigned tasks
  • Ability to work independently and take initiatives

What do we offer?

After joining our company you will be able to:

  • learn a lot about tourism and IT industry (as one of the fastest growing industries worldwide)
  • further develop your knowledge, skills and career in senior consultancy and project management area
  • grow together with the company, implement your knowledge in an international and modern working environment

Your main tasks?

  • Leading iTravel Software implementation projects, web implementation projects and internal projects for developing new functionalities of iTravel Software
  • Understanding customer business processes, identifying their needs and specifications in order to map their travel products into iTravel software
  • Delivering implementation projects successfully through all phases as well as taking care of customers’ needs and satisfaction
  • Coordination with all teams and departments (technical department, developers, designers, sales, support…)
  • Consulting customers about iTravel software functionalities through online educations and daily communication

How to apply?

If you want to be a part of our success story, please send us your CV to jobs@lemax.net. The subject of the email should contain the position you are applying for.


Senior software implementation consultant (m/f)

Full time

Who are you?

Enthusiastic, open-minded and positive, young leader that possesses a high degree of responsibility and willingness to create and improve business processes.

Your education, knowledges and skills:

  • Minimum 7 years working experience in same or similar positions / companies
  • University degree (preferably in computer/technical field, but not mandatory)
  • Excellent written and spoken English language skills
  • Strong analytical and problem solving skills, logical reasoning
  • Willingness to work with clients, excellent client-facing presence, presentation skills, as well as being able to deal with complex customer project situations
  • Willingness to work on improvement of internal processes
  • High level of responsibility for project delivery, deadlines and assigned tasks
  • Strong verbal and written communication skills
  • Ability to multitask and balance between deadlines and priorities
  • Ability to work independently and take initiatives

What do we offer?

After joining our company you will be able to:

  • learn a lot about tourism and IT industry (as one of the fastest growing industries worldwide)
  • further develop your knowledge, skills and career in project and product management, customer success or sales area
  • grow together with the company, implement your knowledge in an international and modern working environment

Your main tasks?

  • Leading iTravel Software implementation projects and web implementation projects with special focus on large and complex projects:
  • Delivering projects successfully thought all phases including facilitating scoping sessions, documenting
  • Proactively proposing best solutions for client’s business processes and needs
  • Coordination with all teams and departments (technical department, developers, designers, sales, support…)
  • Working on department’s internal processes improvements:
  • Reducing Churn Rate
  • Project management step improvements
  • Reducing overall iTravel implementation costs
  • Improving internal SQA procedures
  • Preparing project reports for Sprints and Scrums
  • Mentoring and coaching other team members

How to apply?

If you want to be a part of our success story, please send us your CV to jobs@lemax.net. The subject of the email should contain the position you are applying for.


Junior software developer (m/f)

Full time

Who are you?

We hire enthusiastic young people who love what they do and are not afraid of challenges. If you’re looking for an energetic, challenging and innovative work environment, you’re on the right track! Previous experience is desirable but not mandatory.

What we need from you is to have next technical skills:

Required

  • C# or Java development experience
  • Experience in writing SQL queries
  • JavaScript/jQuery, XML, JSON
  • Understanding of Object-oriented design and concept

What do we offer?

First, last and the most important – your growth! Gaining new knowledge, new skills and experience! iTravel software is a complex system where you will have an opportunity to gain a variety of IT and business related skills.

Your main tasks?

  • Developing solutions using .NET Framework
  • Collaborating with other departments
  • Solving complex tasks
  • Creating technical documentation
  • Continuously improving our code

How to apply?

If you want to be a part of our success story, please send us your CV to jobs@lemax.net. The subject of the email should contain the position you are applying for. Applications are processed as soon as they arrive.