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Automating the business process in the travel industry, part 1: Operations

When you’re dealing with an extensive list of potential bookings, it’s very important that you stay organized and streamline your processes. Sending out too many supplier inquiries and confirmations manually leaves more room for mistakes, making it impossible to track all sent queries. Is there a way to prevent it?

Increase sales in your travel agency by following up with your leads

You cannot change or control your competitors and your customers, and lowering your prices or margins wouldn’t be good for your business. But there is one thing you can change and control, and that is your own internal sales process. It is the number one place to look into if you want to increase your sales.

Travel agency and tour operator tips and best practices

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3 key steps on maintaining customer loyalty

How can we successfully define customer loyalty in today’s over consumeristic world? Could we define it as an award provided to the customers for buying/using some product or brand? Does it make sense to do so in the modern age that we all cohabitate in? Basically, numbers are showing that people today use loyalty cards

Digital vs. Traditional marketing in tourism industry

What type of marketing is your company currently using? Are you aware of the benefits of digital and traditional marketing in the tourism industry? Today, the business volume of tourism equals or even surpasses that of oil exports, food products or automobiles. All of this has made marketing even more important regarding the successful and

Eliminate manual communication processes with customers and suppliers

Today, in the era of digitalization and automatization, a large number of travel companies still operate on outdated (usually manual) systems, without even knowing there are ways in which they can upgrade their workflow, and therefore increase their efficiency and reduce time-loss. Whether we’re talking about customers or suppliers, communication presents a crucial step in